About Us


Founded in 2012, Trinity Claims was established to provide the broader insurance industry with

an effective and cost-efficient partner for outsourcing claims processes - either the entire

operation or specialist areas within it.


The key to providing this is to use an advanced model and up-to-date technology combined

with expert claims handlers who can oversee the whole process and to generate a culture of

professionalism and understanding to ensure fairness all round.


In the household claims area, the company also hand-picks and directly manages a network of

tradesmen mostly small, independent businesses who undertake the repairs.


Tony Peppard (Managing Director), Gerry Ward (Technical Director) and Neil Hopkinson (Commercial Director) together previously set up the claims company SIMS in 2004, since when that company grew to over 500 staff and was bought by AXA in 2009.